Shipping policy
Shipping Policy
At our store, we strive to deliver your orders quickly, safely, and efficiently.
1. Order Processing
All orders are processed within 24 to 72 business hours after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Times
Delivery times may vary depending on your location:
- Domestic shipping: 2–5 business days
- International shipping: 5–15 business days
Please note that these are estimated timeframes and may be affected by external factors such as customs or logistical delays.
3. Shipping Costs
Shipping costs are automatically calculated at checkout based on the destination and weight of your order.
- Free shipping on orders over [amount] (optional)
- Standard rates starting from [amount]
4. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number so you can monitor your shipment at any time.
5. Delivery Issues
If your order is delayed, arrives damaged, or is not received, please contact us at [contact email] within 7 days of the estimated delivery date.
6. Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to incorrect addresses provided by the customer.
7. Customs and Duties
For international shipments, customers are responsible for any customs fees, duties, or taxes that may apply in their destination country.